LobsAI
Data Protection

Privacy Policy

We take your privacy seriously. This policy explains what data we collect, how we use it, and how we keep it safe when you use LobsAI Coder.

Last updated: March 2026~7 min read

Key Points Summary

πŸ”’Your code is never permanently stored
πŸ›‘οΈTLS encryption for all data in transit
πŸ‘€You own & control your data
🚫We never sell your personal data
πŸ“ŠOpt-out telemetry available
βš–οΈDPDP Act (India) compliant
1

Introduction

LaabamOne Business Solutions Pvt Ltd (β€œwe”, β€œus”, β€œour”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use LobsAI Coder β€” our AI-powered coding assistant delivered as a VS Code extension.

ℹ️
By using LobsAI Coder, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
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Information We Collect

Information You Provide

πŸ‘€Account Information

Name, email address, and password when you register

πŸ’¬Communication Data

Support tickets, contact form submissions, and feedback

πŸ’³Billing Information

Payment details processed securely via our payment provider

πŸ”‘API Keys (BYOK plan)

Your provider API keys, stored encrypted and never shared

Information Collected Automatically

πŸ“ŠUsage Data

Feature usage, session duration, interaction patterns

πŸ’»Device & Technical Info

OS, VS Code version, extension version, machine ID (for licensing)

Code and Content Data

πŸ”’
Your code is never permanently stored. Code processed through LobsAI Coder is handled temporarily and only in memory for the duration of the AI request. With the Local AI plan, your code never leaves your machine.

Cookies

We use cookies and similar technologies on our website. See our Cookie Policy for full details.

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How We Use Your Information

β€”
Provide & Improve Services: Operate, maintain, and continuously improve LobsAI Coder β€” including AI model routing, feature development, and bug fixes.
β€”
Communication: Send account updates, security alerts, billing notifications, and product news.
β€”
Marketing: With your consent, send promotional materials about new features and plans. You can opt out at any time.
β€”
Security & Fraud Prevention: Detect and prevent security threats, abuse, and fraudulent activity across the platform.
β€”
Licensing & Billing: Verify machine IDs for per-computer plans (Local AI, BYOK) and manage token usage for Cloud Pro.
β€”
Legal Compliance: Process data as required to comply with applicable laws and regulations.
4

How We Share Your Information

Third-Party AI Providers

When you use AI features (BYOK or Cloud Pro plans), your prompts and code context are sent to your selected AI provider. With the Local AI plan, all processing stays on your machine via Ollama.

OpenAIAnthropicGoogle GeminiAWS BedrockAzure OpenAIGroqOpenRouterDeepSeekMistralOllama (local)

Each provider has their own privacy policies. We recommend reviewing them directly.

β€”
Service Providers: We share data with trusted service providers who assist in operating our Service (hosting, payments, email delivery).
β€”
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of that transaction.
β€”
Legal Requirements: We may disclose data when required by law, court order, or to protect our rights and safety.
β€”
With Your Consent: We share data with third parties only when you explicitly consent.
⚠️
We never sell your data. We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.
5

Data Retention

Account Data
Retained as long as your account is active and necessary to provide the Service.
Code & Prompts
Never permanently stored. Processed only in memory for the duration of each AI request.
Usage Analytics
Aggregated and anonymized analytics are retained for product improvement. Individual session data is rotated regularly.
After Account Deletion
Your data is permanently deleted within 30 days. You may request a data export before closing your account.
6

Data Security

We implement industry-standard security measures to protect your data:

πŸ”Encryption in Transit

TLS/SSL for all network communication

πŸ’ΎEncryption at Rest

AES-256 for stored data and API keys

πŸ”Regular Audits

Periodic security assessments and reviews

πŸšͺAccess Controls

Role-based access and multi-factor authentication

πŸ“‹Incident Response

Documented procedures for security events

πŸ‘₯Employee Training

Security awareness training for all staff

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Your Rights

You have the following rights regarding your personal data:

βœ“

Access & Portability

Request a copy of your personal data in a portable format.

βœ“

Correction

Update or correct inaccurate personal information.

βœ“

Deletion

Request deletion of your personal data and account.

βœ“

Restriction & Objection

Restrict or object to certain types of data processing.

βœ“

Withdraw Consent

Withdraw consent for optional data processing (e.g., marketing) at any time.

To exercise your rights, contact support@lobsaicoder.com. We respond within 30 days.

8

Children’s Privacy

LobsAI Coder is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from someone under 18, we will take steps to delete it promptly.

9

International Data Transfers

Your data may be transferred to and processed in countries outside your own β€” particularly when using cloud-based AI providers. We implement appropriate safeguards for cross-border data transfers, including standard contractual clauses where applicable.

11

Analytics & Telemetry

We use PostHog for analytics, error tracking, and performance monitoring within the VS Code extension. Telemetry helps us understand feature usage, diagnose issues, and improve the product.

ℹ️
You can opt out. Telemetry can be disabled in the extension settings at any time. When disabled, no usage data is sent to our analytics service.
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Plan-Specific Privacy Details

Local AI Plan

All AI processing happens locally on your machine via Ollama. Your code never leaves your device. Only account authentication and licensing data is transmitted.

Bring Your Key Plan

Your API keys are stored encrypted and never shared. Code context is sent directly to your chosen AI provider using your own keys. We do not intercept or store prompt data.

Cloud Pro Plan

Code context is routed through our servers to the optimal AI provider. Prompts are processed in memory and not permanently stored. Token usage is tracked for billing purposes.

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Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes:

βœ“We will update the "Last updated" date at the top of this page
βœ“We will notify registered users via email at least 30 days before changes take effect
βœ“We may display a prominent notice on the platform
14

Contact Us

Have questions about your privacy or this policy? Reach out:

Data Protection:security@lobsaicoder.com
Operator:LaabamOne Business Solutions Pvt Ltd
Address:285A Anna Nagar East Cross Street, Madurai-625020, Tamil Nadu, India